How to Manage Negative Feedback from a Client

negative feedback

No one likes to get negative feedback or criticism. It’s even less enjoyable when it comes from a client. You want your clients to be happy, to be thrilled, and to remain clients. Whenever you experience negative feedback, you run the risk of losing a customer. So how do you manage it? How do you…

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Constructive Feedback – How To Give One To Your Virtual Assistant

Giving constructive feedback is a bit of an art form. It takes the ability to balance both positive information and negative information into an efficient and productive message. Not everybody has the natural ability to communicate this way, but the good news is that they are skills that can be learned. And when you’re able…

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Client Communication – 3 Signs of Ineffectivity and What to Do

client communication

Generally speaking, client communication challenges usually center on incomplete communications, but there are some other situations that you might deal with as well. Communication is a two-way street, right? You are responsible for your communications and your client is responsible for theirs. It can be a challenge when one or both of you find it…

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Team Support – Top Tips to Help You Give It To Your Team

Team Support

Giving team support requires balance when delegating and managing a great team. You want to provide them with the right systems, support, and information to succeed, while not overwhelming them. The following tips will help you effectively manage your online team. 1. Systems Make it easy to access information and to organize communications. Choose a…

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Hire the Best Person for the Team – Here are 7 Steps to Do It Right

Hire Best Person

Managing a virtual team begins when you hire the best person for the team. Yet there are so many possibilities in terms of service providers, that it can be overwhelming. A systematic approach will help you hire the best person for your online team. Step One: Identify What You Need Them to Do Before you…

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