Customer Onboarding – How To Avoid Blunders [Here are Useful Tips]

customer onboarding

Customer onboarding – how do you do it right? So, you’ve done months of careful development and planning. Now, it is exciting to put the finishing touches on your product. You want to see your vision come alive. But this excitement is often a trap. Spending all the time on polishing and honing a product…

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Communication – How to Streamline It with Your Clients

Communication

Do you have communication issues? Working as a virtual assistant can be a dream come true. However, that dream can be a bit less enjoyable when you have communication issues. It’s easy to find yourself spending more time on the phone talking to clients than actually working, and guess what..? You don’t get paid when…

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5 VA Tips – Train Your Virtual Assistant On Your Unique Tasks

VA

Outsourcing to a Virtual Assistant (VA), can be the single best thing you do for your business all year. This simple step helps free up your time so that you can focus on growing your business. However, it also requires some planning and preparation. You want your relationship with your VA to be effective and…

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Client’s Needs – Tips to Make Sure They are Clearly Communicated

client's needs

Client’s needs should always be clearly communicated. When you take on a new project or task for a client, it’s important to get all of the necessary information. And the sooner you can gather the details the better. It’s not always easy to make sure you have what you need to get started. The following…

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Virtual Assistant Communication – Six Techniques

Virtual Assistant

Communicating with your Virtual Assistant can be simple, or it can be a bit challenging. There are two partners in every communication and it’s important to make sure your needs and goals are understood. The following tips and techniques can help you make sure you’re being understood. SOPs SOPs (Standard Operating Procedures) are essentially step-by-step documents…

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